STANDARD STUDIO TOUR HELP & SUPPORT
1. What is Showtime XP?
It’s Showtime is ABS-CBN's noontime show from Monday to Saturday. Showtime XP is inclusive of a studio tour experience inside ABS-CBN where you can learn all about the ABS-CBN story and take a look at what's behind the scenes of their favorite Kapamilya shows.
2. Who are the artists or guest line-up?
Main cast includes Vice Ganda, Anne Curtis, Jhong Hilario, Amy Perez, Mariel Rodriguez, Ryan Bang, Vhong Navarro, Jugs, Teddy, Hashtags, and Girltrends. However, artist availability for a particular show date is not guaranteed.
3. When will the event be held?
The event is held weekdays from Monday to Saturday.
4. Where will the event be held?
Unless otherwise stated, the event is always held at ABS-CBN Studio 3. For Studio Tours guests, guests must proceed at the ABS-CBN Studio Tours Office located at the Ground Floor of ELJ Building. Guests may enter via Trellis Entrance along Eugenio Lopez Drive in front of McDo.
5. How much does the ticket cost?
Showtime XP Gold (Php 1000) is inclusive of a Studio Tour Express, Pre-Show, Showtime Tour with Director's Booth, Rehearsal Sneak Peek, and Audition Express Lane, Showtime Live, and Meet and Greet.
Showtime XP Silver (Php 500) includes Studio Tour Express, Pre-Show, Showtime Tour with Director's Booth, Rehearsal Sneak Peek, and Audition Express Lane and Showtime Live.
Showtime XP Bronze (Php 300) includes Studio Tour Express, Pre-Show, and Showtime Live only.
6. Is there a limit to the number of tickets I can buy?
There is a 5-ticket limit per person across all show dates of Showtime XP per month. Meaning, if you booked already booked 2 tickets, you may then only book 3 tickets for another date. If you booked 5 tickets for one date, you can no longer book for another date of the month.
7. How do I avail Senior Citizen or PWD discount?
Senior Citizen or PWD discounts do not automatically apply online. To avail of this, just present a valid ID upon arrival at the Studio Tours Office. You will be refunded with the discount in cash.
8. Until when can I book tickets?
You may book anytime as long as there’s an available ticket up to 3 hours before the call time.
9. Can I rebook my tickets to another date available?
Yes, but subject to ticket availability of the new preferred show date. You may only do this up to 7 days before the original show date booked.
10. Are tickets refundable?
Tickets are non-refundable except for event cancellation.
11. Do I still need to present an ID to enter the event?
Yes, you must present a valid ID that matches the name on your ticket.
12. I saw that there is a promo code field. Where can I get promo code?
If you would like to avail a Php 50 or Php 100 discount on KTX, please visit thankyou.abs-cbn.com.
13. Is there parking at the area? How much?
Parking around ABS-CBN is available on a first come, first served basis.
14. How do I go to the venue?
The closest train station to ABS-CBN is MRT 3 Quezon Avenue Station. From there, you may choose to do a 5-minute walk from the station towards ABS-CBN. There are also tricycles available around the station that can take you to ABS-CBN.
15. Do I need to create a KTX account to purchase tickets?
Yes. You will be prompted to create an account upon purchase.
16. Will I receive a confirmation email following my purchase?
You will receive your e-ticket as well as details of the event upon purchase.
17. Do I need to print the ticket? Can I present a screenshot of the ticket upon entry instead?
There is no need to print the ticket. You may just show your e-ticket through your phone.
18. Will food be served during the event?
Food package is not included in your ticket purchase. However, after the tour, you will be given a break to eat your meals at the ABs-CBN cafeteria.
19. What is the dress code?
Please come in casual wear. Clothes with eye-catching logos of brands, political affiliations, or obscene statements are prohibited. For safety reasons, wearing flip-flops is prohibited. We encourage studio audiences to bring light jacket or sweaters because it is cold inside the studios.
CONTACT ABS-CBN STUDIO TOURS OFFICE
Phone: +632 415-2272 local nos. 3622 and 3624
Address: ABS-CBN Studio Tours office, Ground Floor ELJ Communications Center, Eugenio Lopez Jr. Drive, South Triangle, Quezon City, 1103 Philippines
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